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Maximizing Prospective Resident Engagement: The Power of Follow-Up in Apartment Communities

by Smart Chick Megan | Jul 2, 2023 | Leasing

In the competitive market of apartment rentals, follow-up with prospective residents is a crucial component for success. Studies have shown that consumers often require multiple contacts, ranging from 8 to 12, before making a final decision. Recognizing this, Smart...

The ONE Thing: The Risk and Reward of Growing Huge Pumpkins by Plucking All but One Flower

by Smart Chick Megan | Jun 26, 2023 | Leadership

In the world of competitive pumpkin growing, where farmers aim to produce the largest and most impressive pumpkins, there is a bold strategy employed by a select few: plucking all but one flower from the vine. These risk-taking farmers understand that to yield truly...

Enhancing Apartment Demonstrations: The Key to Successful Leasing and Sales

by Smart Chick Megan | Jun 17, 2023 | Leasing

Apartment demonstrations play a crucial role in leasing and sales training within the rental property management industry. A skilled salesperson understands that an apartment demonstration entails much more than simply unlocking the door and letting the prospect...

The Power of Roadmapping: How Communication Transformed a Hospital Experience

by Smart Chick Megan | Jun 14, 2023 | Leadership, Leasing, Maintenance

In the world of customer service, effective communication holds immense power. It can shape the entire experience, leaving a lasting impact on both the service provider and the customer. Today, we will delve into a remarkable personal story that exemplifies the...

Attitude Reflects Leadership: How it Impacts Team Cohesion and Business Success

by Smart Chick Megan | May 24, 2023 | Uncategorized, Leadership

Attitude and leadership are intricately connected, and understanding their relationship is crucial for fostering team cohesion and achieving overall business success. Smart recently shared in an earlier post, 5 Key Takeaways from the AMP Leadership Retreat: Inspiring...
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